Privacy Policy for ToDoPlanify
Last Updated: 19 September 2024
1. INTRODUCTION
1.1 Overview
This Privacy Policy (the "Policy") outlines how All in global software S.R.L ("Company", "we", "us", or "our"), a corporation registered in Romania, with its principal office at Moisei, Moisei, Nr. 122, Maramures, collects, uses, stores, and protects your personal data. By using the services provided through ToDoPlanify (the "Platform"), you agree to the terms and practices described in this Policy.
1.2 Applicability
This Policy applies to all individuals accessing the Platform, whether they are registered users or browsing as visitors. We are committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1.3 Updates to the Policy
We reserve the right to update or modify this Policy at any time. Changes will be posted on the Platform, and your continued use constitutes acceptance of the updated Policy.
2. INFORMATION WE COLLECT
2.1 Types of Information
We collect personal information that you provide to us directly, as well as information that is automatically generated or obtained from third parties.
2.2 Information You Provide
When you register for an account, make a purchase, or interact with our services, we collect the following information:
2.2.1 Registration Information
This includes your full name, email address, password, billing address, and any necessary invoicing details.
2.2.2 Communication Information
Any information you provide when contacting customer support, completing surveys, or giving feedback.
2.2.3 Billing Information
We do not process or store your payment data directly. Payment processing is securely handled by third-party providers, such as Stripe or PayPal.
3. AUTOMATICALLY COLLECTED INFORMATION
3.1 Device Information
When you use the Platform, we automatically collect certain data about your device and usage.
3.2 Identifiers
We collect your IP address, device ID, browser type, and operating system.
3.3 Usage Information
We record details about your interactions with the Platform, such as pages visited, features used, and transaction history.
3.4 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and track usage trends.
3.4 COOKIES AND SIMILAR TECHNOLOGIES
3.4.1 What Are Cookies?
Cookies are small text files stored on your browser or device's hard drive that help us track your activity on the Platform.
3.4.2 Types of Cookies We Use
We use several types of cookies including Strictly Necessary Cookies, Functional Cookies, and may introduce Analytical Cookies in the future.
3.4.3 Third-Party Cookies
We may use cookies from third-party service providers (e.g., Stripe) to facilitate certain functionalities like payment processing.
3.4.4 Managing Your Cookie Preferences
You can control how cookies are used by adjusting your browser settings.
4. HOW WE USE YOUR INFORMATION
4.1 Providing Services
Your personal data is essential for us to deliver the services you signed up for.
4.2 Enhancing and Monitoring the Platform
We use information gathered from your use of our services to improve the Platform.
4.3 Support and Handling Requests
When you reach out for help, we use your information to resolve issues.
4.4 Conducting Usage Analysis
We evaluate how users interact with the Platform to enhance user experience.
4.5 Marketing and Communication
You may receive notifications or marketing emails. You can opt out at any time.
4.6 Fraud Prevention and Legal Obligations
We may monitor activities on the Platform for fraudulent behavior or misuse.
5. SHARING YOUR INFORMATION
5.1 No Selling of Data
We do not sell or share your personal data with third parties for marketing purposes.
5.2 Service Providers
We may share your information with third-party service providers (e.g., Stripe, PayPal, hosting).
5.3 Legal Compliance
We may share your information to comply with legal obligations.
5.4 Business Transfers
In the event of a merger or acquisition, your data may be transferred.
6. DATA SECURITY
6.1 Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data.
6.2 Limitations of Security
No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6.3 Data Breach Response
In the event of a data breach, we will promptly assess and notify affected individuals.
7. USER REQUEST LIMITATIONS
7.1 Right to Verify Identity
We may require you to verify your identity before processing requests.
7.2 Reasonable Requests Only
We reserve the right to decline unreasonable, excessive, or unfounded requests.
7.3 Data Retention Limitations
We are not obligated to retain data beyond the periods necessary.
7.4 Technical Limitations
Certain technical limitations may prevent complete deletion from backup systems.
7.5 Legal Exceptions
We may be legally required to retain or process certain data despite your request.
8. CONTACT AND COMPLAINTS
8.1 Questions and Feedback
Contact us through the contact form on our website or by emailing support@todoplanify.com.
8.2 Filing Complaints
File a complaint by contacting us via the contact form or sending an email to support@todoplanify.com.
8.3 GDPR and International Complaints
If you are located in the EEA or UK, you can submit concerns via email or a designated form on our website.
9. GDPR COMPLIANCE AND DATA PROCESSING
9.1 Applicability
This section applies to Users located in the EEA or whose personal data is subject to the GDPR.
9.2 Data Controller
The Company acts as the data controller for personal data processed through the Platform.
9.3 Legal Basis for Processing
We process your data on the following legal bases: Performance of Contract, Consent, Legitimate Interests, and Legal Obligations.
9.5 Data Subject Rights
Under the GDPR: Right to Access, Rectification, Erasure, Restrict Processing, Data Portability, Object, and Withdraw Consent. Contact support@todoplanify.com to exercise these rights.
9.6 Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.
9.7 Data Security
We take appropriate technical and organizational measures to protect your personal data.
9.8 International Data Transfers
When transferring data outside the EEA, we ensure appropriate safeguards such as Standard Contractual Clauses.
9.9 Data Breach Notification
We will notify the relevant supervisory authority within 72 hours of becoming aware of a data breach.
10. CHANGES TO THIS PRIVACY POLICY
10.1 Policy Updates
We may update this Policy from time to time. Material changes will be posted on this page.
10.2 Effective Date
The revised Policy becomes effective immediately upon being posted.
11. CHILDREN'S PRIVACY
11.1 Minimum Age Requirement
The Platform is not intended for individuals under the age of 13 (or 16 in certain EEA jurisdictions). Contact us at support@todoplanify.com if you believe a child's data has been collected.